Upperlink's .NG Free Domain Offer

NIRA’s Domain Name Policy applies to domain name registration during the free offer of domains.

Domains will be registered under the .NG extension for example for my domain to be registered on .com.ng, it will be registered as mydomain.com.ng.

The offer applies only to open domains .com.ng, .org.ng, .name.ng, .mobi.ng, and .sch.ng

For multiple year registrations only the first year will be charged. Subsequent years will be paid for, this means that if you’re registering for 5 years, the first year will be free the remaining 4 years will be paid for.

Registrants must ensure that their domains are active and constantly updated with web content, squatting and domain parking will not be tolerated, such domains will be deleted.

No domain name may be used, directly or indirectly, by any site that contains and not limited to fraudulent, defamatory, inaccurate, abusive, offensive, obscene, infringing, or threatening content. NIRA reserves the right to delete the domain if discovered that they are used for such activities.

The renewal fee of N1,500.00 must be paid by the registrant on a yearly basis to sustain the domain after the first year (2011 which will be registered free of charge).

 A service fee of N40,000.00 will be charged for support and design of websites.

Registrants must agree at the time of registration that, to the best of their knowledge, the name they are registering does not violate trademark law in Nigeria.

The offer remains valid till from December 31st till February 2011 or till the 50,000 domains are exhausted.

Upperlink reserves the right to delete ANY domain that breaches the terms and conditions above.

The Terms and Conditions above are subject to change and can be modified at any time.

 
REFUND POLICY

Upperlink wants to ensure your satisfaction with your account. If, for any reason, you are not satisfied, please contact us atcustomerservice@upperlink.com.ng Provide us with a brief explanation of the nature of your dissatisfaction and we will move quickly to process your refund.


The following reasons warrant a 100% refund:

  •   The listed purchase price of the content and the actual amount of Upperlink debited varies.

 
Reasons that your account will not be refunded:

  • Intention to defraud Upperlink by making a false claim of failed transactions.
  • An excessive request for refunds after a refund has already been made to an account. This may result in future denials of refunds.
  • Computer hardware and/or software failure (e.g., computer crash), including Internet connection, of the Upperlink customer. Upperlink refuses to accept fault for customer hardware/software issues and will not honor refunds associated with these issues.

 
You also acknowledge and agree that where refunds are issued to your Payment Method, Upperlink’s issuance of a refund is only confirmation that Upperlink has submitted your refund to the Payment Method charged at the time of the original sale, and that Upperlink has absolutely no control over when the refund will be applied towards your Payment Method’s available balance.  You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range from five (5) business days to a full billing cycle, or longer.

  In the event a refund is issued to your Payment Method and the payment provider, payment processor or individual issuing bank associated with your Payment Method imposes any limitations on refunds, including but not limited to, limitations as to the timing of the refund or the number of refunds allowed, then Upperlink, in its sole and absolute discretion, reserves the right to issue the refund either (i) in the form of an in-store credit; or (ii) via refund to your originating account, through a reversal of the transaction.  Upperlink also has the right, but not the obligation, to offer an in-store credit for customers seeking refunds, even if there are no limitations on refunds imposed by the Payment Method.  For the avoidance of doubt, any and all refunds processed via the issuance of either in-store credits or a reversal are solely within Upperlink’s discretion and are not available at customer request.
 

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